AI Coach Real-time Monitor
v2.0 Claude
Agent Extension:
Product:
Motor Insurance
Mobile / 7Care+
●
Idle
00:00
MIC:
0%
Start AI Coach
Stop Coach
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Engine: Claude Haiku | STT: Deepgram Nova-2 | Mode: Text Coaching
Transcript
Real-time call transcript (customer + agent)
AI Coach Tips
Coaching suggestions for the agent
Request KB Lookup
Log Lead
Escalate to Supervisor
